Help Desk/IT

Try these tips before contacting IT:

  • Restart. Many problems are resolved by restarting your computer.
  • Check for loose connections.
  • Write down the exact error message you are getting.
  • Check to see if anyone in your area is having the same problem.

If you have problems with the HelpDesk software call (208) 680-6874.

Help Desk Guide (PDF)

College of Eastern Idaho, 208.524.3000, 1600 S 25th E, Idaho Falls, ID 83404

Student Right To Know

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